04 · WORK EXPERIENCE
A release log, 2012 to today.
From Systems Engineer to Senior Program Manager, across engineering, banking, and AI platforms.
Senior Project Manager
Purands LIVE Aug 2025 – Present- Lead a cross-functional team of 25 across product, engineering, QA, and design, driving sprint execution and release planning for platform enhancements.
- Own the product roadmap and end-to-end execution for an AI-driven customer engagement and retention platform serving enterprise and mid-market clients.
- Lead RAID management across parallel initiatives, resolving blockers, dependency gaps, and release risks.
- Apply Azure cloud knowledge to platform planning and align engineering, product, client, e-commerce, and messaging-channel stakeholders.
+18–22% engagement
+12–15% retention performance
250K+ end-users
6+ clients scaled
Senior Project Management Consultant
EPAM SHIPPED Apr 2025 – Aug 2025- Led program governance through steering committees and executive reviews, keeping senior leadership aligned on scope, milestones, risks, and decisions.
- Owned budget and resource planning, coordinating 45+ resources against milestones and capacity plans.
- Drove RAID management across program milestones, maintaining the risk log, escalation path, and decision tracker.
- Led vendor coordination across technology vendors, integration partners, and offshore delivery teams.
AUD 2–3M UBS Australia integration
10+ systems · 6 teams · 45+ members
Zero critical go-live blockers
50+ milestones tracked
Senior Consultant
Temus SHIPPED Jul 2023 – Oct 2023- Led the migration of a client's legacy systems to the ServiceNow platform, driving requirements gathering, solution design, and phased rollout across business and technology teams.
- Led sprint execution and release planning for ServiceNow implementation workstreams, translating business requirements into configured modules and shipped releases.
- Tracked and mitigated risks, issues, and dependencies (RAID) across the legacy-to-ServiceNow migration to protect schedule and scope.
- Coordinated cross-functional stakeholders across business, technology, and vendor teams to align on migration scope, data mapping, and cutover planning.
−23% scope creep
Legacy → ServiceNow migration
Phased rollout
Requirements governance
Authorized Officer / Product Owner
UBS SHIPPED May 2021 – Dec 2022- Implemented Agile and hybrid digital banking initiatives, applying Azure cloud literacy to align technical, business, and release stakeholders.
- Led sprint execution and release coordination for digital banking features, converting business requirements into shipped releases.
- Tracked and mitigated risks, issues, and dependencies (RAID) to protect schedule and scope.
- Expanded scope into program governance for the Mobile Banking portfolio across 8 agile crews.
CSAT 4.5/5+
~CHF 3M annual revenue contribution
Onboarding: 1 day → ~30 min
6+ releases / 12+ sprints
20K+ users reached
// PREVIOUS_EXPERIENCE.LOG · earlier engineering roles
2020 – 2021Software Associate / Product OwnerCognizant
2019Software AssociateAspire Systems, Singapore
2017 – 2018Software Engineer, ContractNTT DATA, Singapore
2012 – 2014System EngineerTata Consultancy Services, India